Who should I contact regarding...?

Technical Operations                                              931-393-1510 • support@mscc.edu 

  • Unable to log into a Motlow State computer, Motlow State email
  • Unable to log into MyMotlow 
  • Unable to access your Motlow State voice mail 
  • Unable to utilize the Motlow State VPN access 
  • Issues with Motlow State computers, including malfunctions, malware, etc. 
  • Software installation requests 
  • Peripheral issues (monitor, mouse, keyboard, printer, scanner, etc.) 
  • Issues with your Motlow State phone (dialing out issues, voicemail, etc.) 

 

D2L Help                                                     931-393-1559 • d2lhelp@mscc.edu

  • Missing courses in your D2L Brightspace account 
  • Issues with submitting assignments 
  • Issues with completing coursework in the D2L Brightspace account 

 

Banner Help                                               bannerhelp@mscc.edu  

  • Issues logging into your Banner or ARGOS account 
  • Issues while using Banner, ARGOS or GPS 
  • Issues with the Intellecheck, Formfusion, Sciquest, Eprint, Workflow, Runner, Nelnet, Touchnet, DegreeWorks, BDMS, UC4, or College Scheduler services. 

 

TN eCampus 

  • To reset your TN eCampus D2L Brightspace account, you will need to either 
  • Use the self-service password reset utility provided on the login screen (by clicking Forgot your password or by clicking here), or 
  • Contact the TN eCampus help desk at 866-895-8429 
  • Technical Operations does not control your account on TN eCampus and unfortunately are unable to assist in resetting this account. 

 

Completion coaches                                 completioncoaches@mscc.edu            

  • Explore your career, major or transfer 
  • Academic planning 
  • Arrange tutoring, study groups, and referrals 
  • Improve time management and organization 
  • Transitioning to college 
  • Managing college and work-life balance 
  • Understanding college policies and procedures 

 

Orientation                                                orientation@mscc.edu  

 

Testing Center                                           931-393-1763 tcenter@mscc.edu  

 

Admission and Records                           931-393-1520 admissions@mscc.edu 

 

Business Office                                          931-393-1531 businessoffice@mscc.edu 

 

Financial Aid                                               931-393-1553 fas@mscc.edu  

 

Human Resources                                       humanresources@mscc.edu