Who should I contact regarding...?

Technical Operations                          931-393-1510 | support@mscc.edu

• Unable to log into a Motlow State computer, Motlow State email

• Unable to log into MyMotlow 

• Unable to access your Motlow State voice mail 

• Unable to utilize the Motlow State VPN access 

• Issues with Motlow State computers, including malfunctions, malware, etc. 

• Software installation requests 

• Peripheral issues (monitor, mouse, keyboard, printer, scanner, etc.) 

• Issues with your Motlow State phone (dialing out issues, voicemail, etc.) 

D2L Help                                             931-393-1559 |  d2lhelp@mscc.edu

• Missing courses in your D2L Brightspace account 

• Issues with submitting assignments 

• Issues with completing coursework in the D2L Brightspace account 

Banner Help                                        bannerhelp@mscc.edu  

• Issues logging into your Banner or ARGOS account 

• Issues while using Banner, ARGOS or GPS 

• Issues with the Intellecheck, Formfusion, Sciquest, Eprint, Workflow, Runner, Nelnet, Touchnet, DegreeWorks, BDMS, UC4, or College Scheduler services. 

TN eCampus                                        tnecampus@tbr.edu                  

• To reset your TN eCampus D2L Brightspace account, you will need to either 

• Use the self-service password reset utility provided on the login screen (by clicking Forgot your password or by clicking here), or 

• Contact the TN eCampus help desk at 866-895-8429 

• Technical Operations does not control or have access to your account on TN eCampus and unfortunately are unable to assist in resetting this account. 

Completion coaches                            completioncoaches@mscc.edu            

• Explore your career, major or transfer 

• Academic planning 

• Arrange tutoring, study groups, and referrals 

• Improve time management and organization 

• Transitioning to college 

• Managing college and work-life balance 

• Understanding college policies and procedures 

Orientation                                           orientation@mscc.edu  

Testing Center                                     931-393-1763 | tcenter@mscc.edu  

Admission and Records                       931-393-1520 | admissions@mscc.edu 

Business Office                                    931-393-1531 | businessoffice@mscc.edu 

Financial Aid                                        931-393-1553 | fas@mscc.edu  

Human Resources                                humanresources@mscc.edu