Knowledge Base

Categories (12)

Getting Started

New to Motlow State? Get information on your account and password, how to access the MotlowHUB, and more.
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Accounts & Access Management

Information related to the MotlowHUB, passwords, multi-factor authentication, and onboarding/offboarding procedures
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Email, Calendar and Google Workspace

Information related to Motlow email, Outlook and Google Workspace
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Communication Tools

Information related to Zoom, Microsoft Teams
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Computers, Printers and Mobile Devices

Information related to computers, VDI, printers and mobile devices
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Applications and Software

Information related to software and applications supported by Motlow. Including Windows, Microsoft 365, Adobe, Lockdown Browser
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Classroom Technology

Information related to classroom technology equipment, usage and support
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Wireless, Network and Internet Access

Information related to wireless access, VPN and network connectivity
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Employee Services

Quick access to information related to faculty/staff
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Enterprise Applications

Information related to Banner, Argos, MyMotlow, BDMS
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Information Security

Information related to phishing, spam and information security
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General Help

Information related to items not found in other categories
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